Security Breach – 19 Apr 2024
Ransomware is the monster under the bed for businesses, and the most likely vector for ransomware or...
19 April 2024
Keep Your Team Working Effectively
Quality IT support ensures your Melbourne teams work together as effectively as an in-house team. Don’t let distance hold you back.
Maximise Growth & Profitability
Managed IT support services are made for remote working capabilities, so we understand the challenges you’re facing and how to overcome them.
Avoid Technical Headaches
Applying the best technology tools enables your team to work productively from anywhere, anytime, so you never miss out on business opportunities.
You shouldn’t be stuck waiting on unresponsive IT support. Your business is too important.
Avoid slow responses, limited knowledge, hidden costs, and overwhelming jargon. Our business IT support team in Melbourne are available when you need us. We avoid the overwhelming tech talk and speak your language, delivering a prompt service to get your teams up and running sooner.
Drive effective growth in your business with experienced IT support.
Business IT support for your Melbourne teams only works when your IT provider is on the same page. We provide fast, effective IT support solutions to maximise uptime, streamline workflows, and ensure your employees can work together seamlessly, wherever they’re stationed.
Total Computer Technology has provided quality IT support for over 20 years
With our experience and specialist knowledge, you can focus on your business while we take care of everything else.
Our IT Support Provides
Extended Support Hours
Your IT support needs don’t stop at 5pm. So neither do we. Our Melbourne IT Support team work extended hours to be there when you need us.
Reliable & Experienced Technicians
Between us, our experienced team has decades of experience providing small business IT support to Melburnians, and can solve any challenge you face.
Proactive Help desk
Why wait for a problem to occur, when you can solve it before it becomes an issue? Our Proactive Help Desk monitors your systems to stop IT errors in their tracks.
Leading Technology
As a specialist managed IT support provider in Melbourne, we have access to the leading IT equipment and technology stacks to ensure your business continues running smoothly.
Backup & Data Recovery
We ensure you reinforce your data with safe, secure backup & recovery services. From first-line defence to a managed Business Continuity and Disaster Recovery Plan, we’ve got you covered.
Easy to Understand Communication
Like you, we’re Melbourne locals. We provide IT support services to Melbourne business. So we speak your language, and provide technical IT support that’s easy to understand.
Contact Us For Your Free IT Assessment
Contact Us Melbourne
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Frequently Asked Questions
We go beyond that traditional break/fix model and provide a full range of managed IT support services to Melbourne companies of all sizes. This includes everything, from helping you navigate your burning IT security issues, and managing your cloud solutions, to complete IT system design, secure data backup and management, and even organising your IT procurement for you. Get in touch to discuss how our IT Support services can help your business to grow.
Absolutely. In fact, we prefer to call our service a Managed IT Support service, rather than simply IT support. This is because we do more than just solve IT errors—we manage your holistic IT needs for you.
Our team works remotely, allowing us the flexibility to access and manage your IT network without needing to be located on-site. This means we can provide small business IT support to Melbourne businesses when and how you need it.
We offer a tailored IT support service to Melbourne businesses, and as such, we can’t provide a single flat rate. However, we guarantee that we’ll quote you on a price that covers holistic managed IT services and support—everything you need, without the unnecessary costs and jargon.
We provide managed IT support to Melbourne businesses of all sizes. Whether you’re a small business in the Melbourne CBD with fewer than 5 users, or you’re a large organisation with offices all across the State. We achieve this by working with you to determine your IT needs, and then create a thorough IT support plan that delivers on your specific IT goals and is appropriate for your budget.
We provide managed IT support for Melbourne organisations in any industry. However, we have specialised knowledge of IT support services in these sectors:
- Medical
- Veterinary
- Real estate
- Not-for-profit
- Professional Services
- Manufacturing
At TCT, we provide holistic IT support in the Melbourne CBD. Our goal is to complement your current tech team, not replace them. We integrate seamlessly with your current IT team, providing a higher-level service that allows them to focus on the specific in-house IT operations, while we take care of the rest.
Your business’ data security has never been more important. So we provide full-scope data backup and IT disaster recovery solutions that ensure your business’ operations remain safe and secure.
Our backup & recovery services include:
- A complete audit of your IT systems and processes to review your current situation
- Identification of critical IT security areas that need attention
- A comprehensive and tailored business continuity and disaster recovery plan that provides best-of-breed solutions to address these issues
- Remote and cloud-based IT backup solutions
- Granular restoration that allows you to efficiently perform file, email, and image-based recoveries of your data, and recover as much of your vital information as possible
- Regular status reporting to provide complete visibility over your backup solutions