Total Computer Technology -

About TCT

IT you can rely on. People you can talk to.

Since 1997, TCT has been the go-to IT partner for Australian businesses that need outcomes. We support people, not accounts.

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Who We Are

In 1997, Total Computer Technology was founded by Robert & Dianne (pictured here at TCT’s 25th Anniversary celebrations) with a clear mission: to make technology useful, manageable, and a genuine asset for business owners. That mission still drives everything we do.

What began in the second bedroom has grown into a thriving business with over 44 staff across 5 locations. Our growth has been shaped by word-of-mouth and consistent service, not flashy marketing.

Today, we support clients across Sydney, Melbourne, and regional areas with the same reliability that built our reputation. We remain independent, vendor-neutral, and outcome-focused—free to offer honest advice and solve problems the right way.

No flash. No sales tricks. Just calm, capable support that keeps your business moving.

What We Stand For

TCT is built on principles that don’t change with trends or technology cycles.
These values guide how we support clients, make decisions, and hold ourselves accountable.

Clarity Over Complexity

IT shouldn’t be confusing. We speak plainly, act decisively, and document everything.

Commitment to Non Vendor Bias

We’re committed to a Best of Breed approach — our advice is guided by client needs, not vendor incentives.

100% Australian-Based

You’ll deal directly with the people fixing the issue. No scripts, no ticket roulette, just straight answers.

Leading with Proactive Strategy

Proactive IT runs quietly in the background, preventing issues, adapting seamlessly, and keeping your business moving without disruption.

3.5-Hour Average Resolution Time

We deliver quick, reliable support, with every ticket tracked, measured, and resolved with care.

Outcomes We Deliver

Technology should work without constant attention. We’ve spent years refining a model that prioritises client trust, operational clarity, and meaningful outcomes.

Faster Resolutions, Fewer Disruptions

Clients see fewer escalations and shorter downtimes, because issues are resolved properly and quickly.

Clarity Through Documentation

Every client environment is mapped and reviewed quarterly so you always know where things stand.

Technology That Enables Growth

Our team recommends solutions based on what will make your business run better.

Security That Goes Beyond Antivirus

We implement security layers that give you lower risk, safer teams, and peace of mind.

30 Years Grown Through Trust, Built to Last

At TCT, we exist to make IT straightforward, dependable, and genuinely useful for growing Australian businesses. We don’t chase headlines or over-promise results. Instead, we build long-term partnerships grounded in trust, transparency, and consistent delivery.

If you want a team that takes the time to understand your business—and backs it with clear systems and fast, professional support—you’re in the right place.

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