Total Computer Technology -

About TCT

IT You Can Rely On. People You Can Talk To.

Since 1997, TCT has been the go-to IT partner for Australian businesses that need outcomes. We support people, not accounts.

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Who We Are

Nearly three decades ago, Total Computer Technology started with a simple goal: make technology useful, manageable, and a genuine asset for business owners. That focus hasn’t changed.

Over time, word-of-mouth and consistent service shaped our growth. Today, we support clients across Sydney, Melbourne, and regional areas with the same reliability that built our name. We’ve stayed independent, vendor-neutral, and outcome-focused. That means we’re free to give honest advice and solve problems properly.

There’s no flash, no sales tricks. Just calm, capable support that keeps your business moving.

What We Stand For

TCT is built on principles that don’t change with trends or technology cycles. These values guide how we support clients, make decisions, and hold ourselves accountable.

Clarity Over Complexity

IT shouldn’t be confusing. We speak plainly, act decisively, and document everything.

No Vendor Bias

Our advice isn’t shaped by reseller deals. We recommend the right solution, not the most profitable one.

100% Australian-Based

You’ll deal directly with the people fixing the issue. No scripts, no ticket roulette, just straight answers.

Preparedness Over Reactivity

Good IT is quiet. It runs in the background, prevents problems, and adapts without disruption.

3.5-Hour Average Resolution Time

We don’t promise quick support, we deliver it. Every ticket is tracked, measured, and closed with care.

Outcomes We Deliver

Technology should work without constant attention. We’ve spent years refining a model that prioritises client trust, operational clarity, and meaningful outcomes.

Faster Resolutions, Fewer Disruptions

Clients see fewer escalations and shorter downtimes, because issues are resolved properly and quickly.

Clarity Through Documentation

Every client environment is mapped and reviewed quarterly so you always know where things stand.

Technology That Enables Growth

Our team recommends opportunities based on what will make your business run better.

Security That Goes Beyond Antivirus

We implement security layers that give you lower risk, safer teams, and peace of mind.

30 Years Grown Through Trust, Built to Last

At TCT, we exist to make IT straightforward, dependable, and genuinely useful for growing Australian businesses. We don’t chase headlines or over-promise results. Instead, we build long-term partnerships grounded in trust, transparency, and consistent delivery.

If you want a team that takes the time to understand your business—and backs it with clear systems and fast, professional support—you’re in the right place.

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