Security Breach – 28 Jun 2024

AI automation

Security Breach – 28 Jun 2024

In the high-stakes world of cybersecurity, professionals are constantly on the front lines, defending against a relentless barrage of threats. The perpetual state of vigilance, coupled with the critical nature of their work, often leads to a high rate of burnout. Understanding the causes of burnout in this field and exploring how automation and AI can alleviate this burden is crucial for the well-being of cybersecurity experts and the overall effectiveness of security operations.  As the threat landscape continues to evolve, embracing automation and AI will be crucial in maintaining robust and resilient cybersecurity defenses, ensuring both the security of organisations and the well-being of those who protect them. A study showed that technician burnout leads to an average of 3.4 hours of work lost per month, or 5.1 working days per year to poor mental well-being.

Burnout in cybersecurity is a significant challenge, but the integration of automation and AI offers a promising solution. AI-enabled cybersecurity tools have the power to reduce alert fatigue, automate repetitive tasks, enhance threat detection and support decision-making without input from technicians. That’s a big part of the reason why AI technology can alleviate the crushing weight of the burden on cybersecurity professionals, allowing them to focus on strategic and impactful work. By prioritising the mental health of cybersecurity teams and leveraging advanced technologies, we can build a more sustainable and effective approach to defending against cyber threats.

Recent Breaches


The Philippines – Jollibee Foods Corp. – Fast Food Chain

Exploit: Hacking

Risk to Business: Moderate: Fast-food giant Jollibee Foods Corp. is investigating an alleged data breach in its delivery service system. The company confirmed that its e-commerce platforms were unaffected and are still operational. A threat actor named “Sp1d3r” claims to have obtained the personal data of 32 million Jollibee customers, including names, addresses, phone numbers, email addresses, order histories, service details and sales records.

United States – CDK Global – Technology Service Provider

Exploit: Ransomware

Risk to Business: Extreme: Thousands of car dealers are facing disruptions due to two cyberattacks on CDK Global, an industry software provider. The BlackSuit ransomware group claimed responsibility. The attack led to ongoing outages in sales, financing and payroll systems, forcing some dealers to revert to manual operations. The first attack occurred last Tuesday evening, prompting CDK to shut down systems as a precaution on Wednesday. Although some systems were restored by Wednesday afternoon, a second incident occurred that evening, continuing to affect many dealers by Friday. Experts suggest CDK may have prematurely restored systems without fully resolving the issue, which could take weeks to fix.

Talk to a TCT team member today about implementing cyber security plan for your business.

Robert Brown

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