01 Nov Are you tired of your IT provider?
Maybe these sound familiar?
- They take forever to answer simple enquiries.
- Deals with problems only when they are too big
- Wasted time in business hours, waiting for issues to be resolved, extended downtime and/ or lack of IT strategy.
Have they so entangled themselves into your business that you feel it would be impossible to get out of their web?
Think about how much time has been wasted because they haven’t had the right resources, affecting productivity and revenue.
Individual staff productivity and moral. Downtime.
Total Computer Technology (TCT) has been managing IT for our clients for over 20 years, from small to mid-size enterprise clients.
When was the last time you reviewed your IT options?
TCT takes a proactive approach to your IT solution and we help you reclaim your time!
- We have qualified engineers over 3 sites, on standby ready to deal with every IT issue, reducing resolution time and increasing up-time with fast effective responses.
- Real Time Monitoring (RTM) which allows us to spot an issue before you do.
- With over 25 years in the industry, we understand the complexity of this changing industry and act as your expert advisors.
- Dedicated Account Manager to assist with long term strategy building.
Never be afraid of picking up the phone, in any situation as TCT has flat fee’s and Unlimited tickets.
All services are tailored to your specific business needs.
We also know that business doesn’t stop at 5pm anymore, so this is why we offer extended hours (8am-12 midnight AEST) in our Service Agreements. With all technical staff based in Australia, so there is no time delays.
To find out how we can be a true IT business partner and help you resolve your downtime issues, call Total Computer Technology today.
Follow us on LinkedIn: